Privacy Policy

Last Updated: 9/6/2024

At Geminelle Hair Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to safeguard it.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information:

When you purchase products from our website or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

1.2 Non-Personal Information:

We may also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

2.1 To Process Orders:

We use your personal information to process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

2.2 To Improve Our Services: 

We may use non-personal information to analyze website traffic, improve our website, and enhance your shopping experience.

2.3 To Communicate with You:

We may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.

2.4 To Comply with Legal Obligations:

We may disclose your information if required to do so by law or in response to a valid request from a law enforcement authority.

3. How We Protect Your Information

3.1 Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes secure servers, encryption, and access controls.

3.2 Payment Information:

All payment transactions are processed through secure payment gateways and are not stored on our servers.

4. Sharing Your Information

4.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting our business. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Legal Compliance:

We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.

5.1 Third-Party Analytics: We may use third-party analytics services, such as Google Analytics, to collect and analyze non-personal information about your use of our website.

6. Your Rights and Choices

6.1 Opt-Out:

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the email or contacting us directly.

6.2 Data Deletion:

You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will promptly delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@geminellehair.com

Thank you for trusting Geminelle Hair Collections with your personal information!